MoBoo Privacy Policy

Last Updated and Effective as of: June, 2024

At MoBoo, LLC and its affiliates ("MoBoo", "we", "us", or "our"), we prioritize your privacy. This Privacy Policy explains the types of information we collect through our websites, mobile applications, or online services that link to this Privacy Policy (collectively, the "Site"), how we use, disclose, and protect this information, and how you can opt out of certain uses and disclosures. This policy does not apply to information collected in other ways, such as by phone, mail, or in person, unless specifically stated or required by law.

If you do not agree with this Privacy Policy, please do not use the application, the app or the website.

 

What Information Do We Collect?

Personal Information
"Personal Information" identifies you as an individual. We may collect Personal Information from you or about you when you voluntarily provide it. Categories of Personal Information include:

  • Personal Data: Name or similar identifiers.
  • Contact Data: Postal address, email address, telephone number.
  • Financial Data: Credit card and other payment information.

We may also collect other types of information, which, together with Identity Data, Contact Data, and Financial Data, may be classified as "Personal Data" in certain regions, including the European Union (EU), such as:

  • Technical Data: General and precise geographic location, IP addresses, browser type, ISP, referring/exit pages, files viewed (e.g., HTML pages, graphics), search terms, device type, advertising identifiers, statistical identifiers, operating system, and date/time stamps.
  • Usage Data: Interaction with our Site, such as movements, scrolling, time spent on features, actions, clickstream data, trends analysis, and site improvements.
  • Marketing and Communications Data: Preferences in receiving marketing from us.

Providing your information is not a legal or contractual requirement. However, if we need to collect your information by law or under a contract and you fail to provide it, we may be unable to perform the contract and provide services to you.

How Do We Collect Your Information?

Direct Interactions

You may provide us with information by interacting with our Site. This includes when you:

  • Create an account.
  • Subscribe to our services or publications.
  • Request marketing communications.
  • Enter a competition, promotion, or survey.
  • Make a purchase.
  • Comment on content.
  • Contact customer service.
  • Provide feedback.
  • Apply for a job.

Tracking Technologies

We use cookies, local storage, pixel tags, web beacons, and other technologies to collect and store information. Cookies are small data files sent to your browser and saved on your device. You can control cookies through your browser settings but disabling them may limit your use of our Site. For more information on cookies, visit All About Cookies.

Local shared objects, like "Flash cookies", operate like cookies but cannot be managed in the same way. You can manage Flash cookies using settings provided by your browser, software, or device. For information on managing Flash cookies, visit Adobe's Website

We collect "clickstream data" from your web visits, used to enhance your experience, analyze trends, and promote content, products, and services based on your usage. We may work with third parties, like Google Analytics or DoubleClick, to analyze and promote our services.

Third Parties

We may receive information from third parties, such as other users, advertising networks, data brokers, or social media platforms.

Mobile Applications

Some of our mobile apps may request access to features like location, camera, photos, microphone, and Wi-Fi or cellular information. You can manage these permissions through your device settings. Our apps may use analytics tools to record usage patterns and performance data. You can disable precise location collection through your device settings.

How Do We Use and Disclose Your Information?

Our Use of Your Information

We may use or disclose your information to:

  • Authenticate users.
  • Maintain and administer the Site and user accounts.
  • Process and fulfill transactions and customer requests.
  • Analyze the Site and monitor performance.
  • Provide customer service and resolve issues.
  • Improve the Site and develop new features.
  • Send marketing communications.
  • Personalize your experience based on interests and history.
  • Provide location-based services.
  • Match or supplement your information with other data.
  • Evaluate employment applications.
  • When you consent to a specific use.
  • Protect our rights, property, and safety, or those of others.
  • Investigate suspected fraud or unlawful activity.
  • Where required or permitted by law.

Service Providers

Third-party vendors and subcontractors may access your information to provide services such as order fulfillment, payment processing, customer service, content hosting, marketing, subscription services, and research. They are only allowed to use your information as directed by us.

Affiliates and Promotional Partners

If you are outside the EU, we may share your Personal Information with affiliates and promotional partners for marketing purposes, including joint promotions. EU residents should see the "Additional EU Disclosures" for more information on marketing.

Targeted Advertising

We and our partners may use cookies and other technologies for targeted advertising. For more details, see the "Targeted Advertising Opt Out" section. We do not engage in targeted advertising for Children's Accounts or Sites.

Corporate Changes

We may transfer your information during corporate changes such as mergers, acquisitions, reorganizations, or bankruptcy.

Legal Obligation

We may disclose your information to comply with legal or regulatory obligations.

Anonymized Information

We may share anonymized data, which does not include personal identifiers, with others for their use.

Opt-Out Options

Communications and Account Modifications

You can opt out of certain uses and disclosures of your information by emailing us at customerservice@moboo.com.Opt out of marketing emails by clicking the unsubscribe link in those emails.

Nevada residents: We do not sell "Covered Information" as defined under Nevada law. For more information, contact us at privacy@moboo.com.

Review, change, or delete your account information by logging into your account on the website or app. Use the Close Account option to remove all personal data from MoBoo. Verification may be required. We reserve the right to retain certain information for record-keeping as allowed by law.
Opt out of Google Analytics tracking at Google Analytics Opt-Out. Opt out of Mouseflow session replay analytics at Mouseflow Opt-Out

Even after opting out of targeted advertising, you may still see generic ads. Cookie-based opt-outs must be performed on each device and browser separately.

Do Not Track

We do not respond to "do not track" (DNT) signals or similar mechanisms from web browsers. Learn more about DNT at All About Do Not Track.

Security and Retention

We follow accepted standards to protect your information and use security measures during transmission and storage, including encryption. Look for "https" in the web address to verify site security.

No website can guarantee complete security. Except as required by law, we are not liable for unauthorized disclosure of information due to errors or third-party actions during or after transmission.

We retain marketing information as long as you accept communications from us and delete such data upon request, according to the law. Other information is kept as needed to fulfill purposes outlined in this Policy or as required by law. In some cases, we may de-identify data instead of deleting it.

Social Networking Sites and Third-Party Services

We use social platforms like Facebook, Twitter, and Instagram to engage with customers and integrate services with our Site. Information you post on these platforms may be publicly accessible. Our Site may contain links to third-party websites and services. By using these services, you assume the risk of third-party use of your information.

Additional EU Disclosures

Data Controller

MoBoo, LLC is the data controller of Personal Data collected through our Site. If you have complaints about our privacy practices, you have the right to contact your local supervisory authority but please contact us first at privacy@moboo.com.

Legal Basis of Processing

We collect and process Personal Data on these legal grounds:

  1. Performance of a contract: For responding to your requests.
  2. Legal obligations: For record keeping and compliance..
  3. Consent: For marketing where applicable.
  4. Legitimate interests: For maintaining or improving our business and preventing fraud, as allowed by law.

Affiliates and Third-Party Marketing

We offer choices for using your information for marketing and advertising:

  • Promotional Offers: We may use your information to understand your preferences and suggest relevant products, services, and offers.
  • Third-Party Marketing: We will get your consent before sharing your information with third parties for marketing purposes.

To see how you can opt out of marketing communications, please see the "Opt Out" section above.

Data Subject Access Rights

Under GDPR, EU residents have the right to:

  • Request access to Personal Data.
  • Request correction of Personal Data.
  • Request erasure of Personal Data when there's no legal reason for us to continue processing it.
  • Object to processing based on legitimate interests or for direct marketing.
  • Request restriction of processing in certain scenarios.
  • Request transfer of Personal Data to you or a third party.

To exercise these rights, contact us at privacy@moboo.com.

Withdrawing your consent

If processing relies on your consent, you can withdraw it anytime by contacting us at privacy@moboo.com.

Data Transfer

Information collected on our Sites is processed in the United States or other countries. By using the Site or providing Personal Information, you consent to cross-border transfers as described in this Policy. For more details, contact us at privacy@moboo.com.

California Privacy Notice

Last Updated and Effective as of: June, 2024

This California Privacy Notice provides additional information for California residents as required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights Under CCPA and CPRA

If you are a California resident, you have the following rights:

  • Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell. This includes the categories and specific pieces of personal information we have collected about you in the last 12 months.
  • Right to Delete: You can request that we delete any personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. To exercise this right, visit the “Do Not Sell or Share My Personal Information” link on our homepage.
  • Right to Correct: You may request the correction of inaccurate personal information we hold about you.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: can request limitations on how we use and disclose your sensitive personal information.
  • Right to Access Information About Data Sharing: You have the right to request details about how your personal information is shared for cross-context behavioral advertising.

How to Exercise Your Rights

To exercise any of these rights, please:

We may need to verify your identity before processing your request. You will not be discriminated against for exercising your rights.

Notice at Collection

We collect the following categories of personal information for the purposes described in our Privacy Policy:

  1. Identifiers: Name, contact information, online identifiers.
  2. Personal Information: As defined in California law, such as contact and payment information.
  3. Geolocation Data: Device location and IP address.
  4. Internet or Network Activity: Browsing history and interactions with our Site.
  5. Professional Information: Employment history.
  6. Inferences: Preferences and characteristics.

Financial Incentives

If we offer financial incentives for the collection, sale, or deletion of your personal information, we will provide details about the incentive, its value, and how you can opt-in or opt-out at the point of collection.

Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law. Specific retention periods vary based on the type of information and how it is used.

Children's Privacy

We do not sell personal information of minors under 16 years of age without consent. For children under 13, parental consent is required.

Changes to This California Privacy Notice

We may update this notice periodically. When we do, we will post the revised notice on this page with a new “Last Updated” date. For significant changes, we may also notify you through other means.

For further information or questions about our privacy practices, please contact us at at privacy@moboo.com

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or business. We may notify you by email or through a notice on our Site, depending on the significance of the change, unless otherwise required by law.